FactoryCollab

For creators / How it works

How it works: from sign-up to getting paid

This page answers: what happens after you sign up, what a brief contains, how samples and payment work, and what to do if something goes wrong.

Every step is done by a person on our small team in Indonesia. Nothing is automatic. You always know who you are talking to, and nothing starts until you agree to the brief.

The steps

  1. You sign up. Fill in the short sign-up form: your profile link, where you live, what you make, your followers, and how to reach you. It's free.
  2. We read it. A person on our team looks at your profile. We don't scrape data or buy lists. We only use what you send us.
  3. We contact you when a collab fits. When a factory or seller has a product that matches your content, we message you personally. If nothing fits yet, you won't hear from us. No newsletters.
  4. You say yes or no. We tell you the product, the type of collab and what the brand wants. If you're interested, you tell us your rate. You can say no to any product, at any time before you agree.
  5. The brand chooses. We send the brand a few candidate creators: profile, the creator's own rate, and the numbers you shared with us. The brand picks who they want to work with.
  6. You get the brief. We write it in Bahasa Indonesia (or English if you prefer). Read it carefully. Ask questions. Agree only when everything is clear.
  7. Samples arrive, you make the content. We follow up on shipping and answer questions while you shoot.
  8. You post and label it. You post on the agreed date and use the platform's own disclosure tool. See What we ask from you.
  9. You get paid. The brand pays you directly, with the method and timing written in the brief.
  10. We report to the brand. We send the brand a short results report. Anything we could not check ourselves is marked "not verified".

What a brief contains

A brief is the written agreement for one collab. Before you start, it should answer all of these:

PartWhat it says
ProductWhat it is, what it does, and what the brand wants you to show. Only true claims.
Collab typeGifted, flat fee, commission on sales, or longer-term. See the guide for what each means.
DeliverablesHow many videos or posts, which platform, rough length, any must-show points.
DatesWhen the sample ships, when to send a draft (if needed), when to post.
DisclosureWhich built-in label to use on that platform.
Usage rightsCan the brand reuse your content (for example in ads or on their own pages)? For how long? This is agreed per collab.
SamplesWho pays shipping, and whether you keep the product or send it back.
PaymentYour rate, the payment method, and when you get paid (for example before posting, after posting, or part before and part after).

If something important is missing from a brief, ask us before you start. We would rather fix the brief than have a problem later.

Samples and shipping

Most collabs start with the brand sending you the product. Who pays shipping, and whether you keep the product, is agreed per collab and written in the brief. You should never have to pay to receive a product unless you agreed to that in writing.

Many of our brands are factories in China. Some have stock in Indonesia, some ship from China, so delivery times differ. We tell you the expected timing in the brief and follow up if a package is late.

How payment is agreed

  • Your rate is set by you. We don't set prices for creators. You can say a number, a range, or "depends on the work".
  • The brand pays you directly. We never hold, collect or forward your money. Our service fee is paid by the brand, not taken from your fee.
  • Method and timing are written down first. The brief says how you get paid (for example bank transfer or e-wallet) and when. Don't start until this is clear.
  • Commission is different. Commission on sales only works if the brand already has stock and a shop in your country, for example a local Shopee or TikTok Shop store. Many Chinese factories don't have stock in Indonesia yet, so for them the realistic deal is a flat fee for content (often to help them find local distributors).

If something goes wrong

Things happen: a package is late, you get sick, the product is not what was promised. The rule is simple: tell us early.

  • If you can't deliver on time, message us as soon as you know. We'll talk to the brand about a new date.
  • If the product is broken, unsafe, or different from the brief, stop and tell us. You don't have to promote something you don't believe in.
  • If the brand doesn't pay as written in the brief, tell us. We will talk to the brand and stop working with brands that don't pay. We can't collect money for you, because the money never goes through us. More in the FAQ.
Tip: keep all agreements in writing (the brief, chat messages, payment proof). It protects you and the brand. Our guide How small creators get paid brand deals explains what to get in writing.

For brands: pages in Chinese

If a brand asks you how it works on their side, our pages for factories and sellers are in Chinese: brand home page, how it works for brands, no stock in Indonesia, pricing, brand FAQ, About and Privacy.

Ready? Sign up as a creator, or read who we are, our guides and how we handle your data first.