For creators / FAQ
Questions creators ask us
This page answers: the questions creators ask most often, about money, rights, countries, products and data.
Short, honest answers. If your question is not here, write it in the notes when you sign up and we will answer when we contact you.
Money
Do I pay anything?
No. Sign-up is free and you never pay us anything, not for sign-up and not for a collab. We charge brands a service fee. If anyone asks you to pay to get a collab with us, it is not us. See What we ask from you.
How much will I earn?
You set your own rate. We don't set prices for creators and we don't take a cut of your fee. What a brand accepts depends on the product, the work and your audience. We won't promise income, because every collab is different. Some collabs are gifted (you keep the product), some pay a flat fee, some pay commission. The brief always says which.
Who pays me, and when?
The brand pays you directly. We never hold, collect or forward your money. The payment method and timing are written in the brief before you start. See How it works.
What if the brand doesn't pay?
We only work with brands that agree to pay as written in the brief. If a brand doesn't pay, tell us. We will talk to the brand and stop working with brands that don't pay. But we can't promise payment or collect it for you, because the money never goes through us. Keep the brief and your chat messages as proof.
Who and where
Do I need many followers?
No. We work with small creators, roughly 5,000 to 100,000 followers. Real, engaged followers matter more than a big number. If you are just outside this range, you can still sign up.
Which countries do you work in?
Right now we only arrange collabs in Indonesia. Creators from anywhere can sign up, but we will only contact you about a collab when we start working in your country.
Which platforms?
TikTok, Instagram and YouTube. Tell us your main account on the sign-up form and mention other accounts in the notes.
What kind of products?
For now: small home goods, consumer-electronics accessories (like phone cases, cables, chargers) and pet supplies. The brands are Chinese factories and sellers.
The collab
Can I say no to a product?
Yes, always. You can refuse any product, brand or collab, for any reason, and it won't hurt your chances next time.
Who owns the content, and can the brand reuse it?
Usage rights are agreed per collab and written in the brief: for example whether the brand can repost your video or use it in ads, and for how long. If the brief doesn't say, ask us before you start.
Who pays for shipping the sample?
It is agreed per collab and written in the brief, including whether you keep the product. You should not pay to receive a product unless you agreed to it in writing.
Why do some brands not offer commission?
Commission on sales only works if the brand already has stock and a shop in your country, for example a local Shopee or TikTok Shop store. Many Chinese factories have no stock in Indonesia yet, so they offer a flat fee for content instead.
Data and contact
Do you share my data?
We show your profile, rate and the numbers you shared only to brands we think are a good fit for you. We don't sell your data and don't send newsletters. You can ask us to delete your details at any time. See Privacy.
Is there an account or something to install?
No. FactoryCollab is a service run by people, not a website you log in to. You fill in one form, and we message you when a collab fits.
Still have questions?
Read How it works for the full steps, What we ask from you for the rules, and How small creators get paid brand deals in our guides. Learn who we are, or go back to the creator home page.
For brands, the same topics are covered in Chinese: brand home page, how it works for brands, no stock in Indonesia, pricing, brand FAQ, About, Privacy.